FAQ

What do the units need to run?
All we need is power, a 13 amp socket will do. If you are hiring a generator then that is ok as well, as we can connect to a standard 16 amp supply on a c-form socket. Access to a water supply is sometimes helpful, depending on the event, but is not essential. However, these are details we will go through with you before you commit to hiring a unit. Call us now on FREEPHONE 0800 634 35 46 to discuss your precise requirements.

Will I need to provide anything for the unit, other than power?
No, all units come fully stocked with toilet paper, hand towels, soap etc and are ready to use once set up on site.

How do you deliver your units?
We only hire out self contained towed trailer units that can be easily positioned. Your unit(s) will be delivered by a Land Rover Discovery 3, the industry leading 4 x 4 vehicle. It really is amazing what they can do and virtually guarantees a trouble free installation and extraction; even after the most inclement British weather! If you have any specific requirements or concerns about the positioning of your facilities or simply want to discuss your options then please do not hesitate to contact us on FREEPHONE 0800 634 35 46 today.

What if there is a technical problem on site?
It would be foolish to suggest that anything mechanical is always going to be 100% reliable. however, all our units are less than 3 years old and do not leave our depot until they have been fully prepared and tested. In the unlikely situation that you do experience a blockage, then either the fully trained attendant on site will deal with it (if you have opted for that) or we have a 24/7 helpline on which you will be able to speak directly to a trained technician. Should that fail to resolve the situation then we will send out a technician to attend to the issue on site. Call us today on FREE PHONE 0800 634 35 46 to discuss the precise requirements for your event.